We aim to address an IT issue by augmenting an organisation's existing resources. Where required, we can also help monitor a project or mentor in-house resources to ensure ongoing project capabilities. Our areas of expertise include:

Project conceptual design

  • Stakeholder and customer interviewing
  • Mental model development
  • Proof of concept designs

Problematic IT project review

  • Aligning IT systems with the real world
  • Maximising prior investment
  • Minimising any future investment to achieve a business outcome
  • Contract negotiation and/or dispute resolution

Data aggregation projects

  • Single view of the customer
  • Single view of the enterprise

Data capture and process improvement

  • Adaptive form design
  • Multi-entity work flow system design